My lock will not open, however it has been working fine since installation; My Keyless Connected Smart Door Lock is not operating my Nightlatch; My Keyless Connected will not lock after entering and shutting the door; I am trying to change my pin on my Keyless Connected Smart Door Lock, however the PIN is not … The Nest X Yale lock is backed by a 2-year limited warranty. I enter my password into the lock, hit 7#, 1#, it waits about 10 seconds and then beeps but never shows up in the add device screen of the Smartthings app. If you purchase the Nest x Yale Lock from one of the Nest retail partners, the Nest Connect will be included in the box. Up to 5 key fobs can be registered on 1 lock, and like the user codes they each have their unique slot in the lock memory. However, this morning they notified me that there may be an issue with Nest Hub Max's causing them to be offline. This process will erase all user passcodes including the master passcode and return all programming features to original default settings. This requires both the Yale key fob and the corresponding lock module to work. Here’s an easy guide to get Google Home connected to your smart lock: Install your Nest x Yale Lock and set it up in the Nest app. It could be an iOS software glitch. If you invest in a Yale Smart Module, Sometimes included for free, you’ll … Connect your Nest Thermostats, Nest Cams, Nest Doorbell, or Nest devices and add Nest … For example, according to the user’s feedback, many iPhone passcode not working accidents came after new iOS upgrading; It could also be some faulty operation, such as entering a password wrongly over ten times by naughty kids, or inadvertently in your pocket, etc. Page 14 Register Key Fob Yale key fobs allow you to open the lock at a distance of up to 15 metres. Online Account Center - Make a Payment; Smart Home App - Lost Remote Access; Panel (SkyControl) - Reboot; Doorbell Camera - Offline; Panel (SkyControl) - Disconnected from Home Network The lock is compatible with Google Assistant, which allows you to check your door status and lock or unlock your door by voice command. You may need to do this to resolve some issues like an unresponsive keypad, connectivity issues, or a forgotten master passcode. Hey all, I just got the Yale YRL-220-ZW with Z-Wave module but am having issues getting Smartthings to see it. Resetting your Nest x Yale Lock will restore its default settings. Confirm that the lock is working properly. The Yale Assure Lock, on the other hand, uses Wi-Fi and Bluetooth to communicate. The Nest Yale Smart Lock is not compatible with other home automation systems, only Nest. You'll also have to invite home members all over again, and they won't be able to use the Nest x Yale lock or Nest Secure keypad until they too finish the migration. The lock hasn’t been paired with any hub before and I have the hub sitting right next to the lock. There are many possible factors leading to the iPhone password not working. After days of no real updates from Support they had me try an full Factory Reset on Nest Guard and all Detects/Yale locks. To control the lock from your phone, you will need Nest Guard or Nest Connect, which are sold separately. The Nest Connect (2) is a range extender that keeps your Nest Secure devices connected when they're far apart or helps connect the Nest x Yale Lock to Wi-Fi. Sign in to the Nest app in your web browser with your Google Account or non-migrated Nest Account. I then had 3 offline again within about an hour or so. TIL the Hub Max is also be a Thread Router (we have two). 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