To speak to a member of the team, contact us on 0333 311 0039. We won't tolerate this type of engagement, and most of our followers don't want to read inappropriate comments. We’ll use the information you provide us to help us improve our services on a daily basis. Whether you need to catch the bus, train or Metro, for just one day, one month or a year, we’re here to help. Email - Please fill in the Contact Form below Opening hours - 08:00-22:00 Monday to Sunday Group Travel Phone 03333110039 Business Travel Phone 03333110039 Textphone number 1800103333110039 (For customers with hearing impairments) Seat reservations Available Penalty fares Adult Wristband – £15.00 If that’s the case, then they’ll contact you to let you know. Select any filter and click on Search to see results. Please be aware that West Midlands Trains is the parent company of London Northwestern Railway and West Midlands Railway. But happily for train enthusiasts, volunteers are saving and operating quite a few of the most interesting heritage railways, steam trains and unusual rail services. Partner. Address. Operating train services between London and Northwest and in and around the West Midlands region, West Midlands Trains Ltd. will be running the West Midlands rail … Please enter origin and destination stations. Chiltern Railways - … Some employers also have a fetish for spartan offices devoid of any personal effects, which they claim convey a more ‘corporate’ or ‘professional’ image. ‘Agile working’ is the latest phrase used to describe th… Address. Information last updated 10 December 2020 22:45, Opening hours - 08:00-22:00 Monday to Sunday. West Midlands Trains (WMT) is a train operating company in the United Kingdom. MULTI-RIDE WRISTBAND PRICES 2020:. Address 134 Edmund Street Birmingham-B3 2ES Contact note. If you require information on a delay under this time, then please tweet us and we will try and find out for you, We will keep you updated about planned engineering works that may affect your journey, with weekend works being tweeted out on a Thursday and Friday of each week, We will not sell you anything via Social Media, We will broadcast information about projects and special events that are happening at stations, keeping you informed at all times, Please don't get personal with members of the team on Social Media - we are all here to try and help you. 16 Summer Lane, Birmingham, West Midlands, B19 3SD Please use this form below to contact us or call the West Midlands Combined Authority Switchboard on 0121 200 2787 We understand that you can get frustrated when things go wrong, but do not use foul language or be aggressive. The West Midlands franchise map will remain largely unchanged geographically beyond the West Midlands. Weekends and Bank Holidays: 8am – 4pm), you’re unhappy with our final response to your complaint which will be contained in a letter or email (sometimes called a ‘deadlock letter’); or, we haven’t resolved your complaint within 40 working days of receiving it; and. Have your say on what issues and opportunities are facing your station. Click on image to view full size Train to Teach IN A SCHOOL CENTRED ENVIRONMENT. Teach West Midlands | Train to Teach West Midlands | School Direct | Teacher Training Course West Midlands. For information regarding these services, please use the appropriate links below: London Northwestern Railway. Supporting West Midlands residents, employers and workers. You can also calculate fuel cost estimations from Wednesbury for your vehicle, based on your car or trucks MPG and cost per gallon of fuel. Please enter your login details below. The West Midlands franchise map will remain largely unchanged geographically beyond the West Midlands. Contact Customer Relations Claim for a Delay Book Assistance, Help with an Online Booking Lost Property Check our FAQs. West Midlands Trains; 134 Edmund Street; B3 2ES Birmingham; United Kingdom West Midlands Trains is clearly keen to use the opportunity presented by the forthcoming relocation of its Head Office to save money and increase efficiency by introducing ‘agile working’. Find station details and facilities information for Earlswood (West Midlands). But happily for train enthusiasts, volunteers are saving and operating quite a few of the most interesting heritage railways, steam trains and unusual rail services. Getting ready for your next journey? The station itself sits on the Chase Line between where it follows Perry Barr and precedes Aston. Coronavirus (Covid-19) Update. If you’d like to be one of the first to hear about our latest offers or just some ideas for days out in the region, then give our Facebook page a Like. And as more and more of us seem to be using Social Media these days, particularly while on the move, we see it as a fantastic tool to provide you with real-time service information and to answer any questions that you may have. So, if you fancy following our latest tweets and updates, you’ll find us at @WestMidRailway. Address 134 Edmund Street Birmingham-B3 2ES Contact note. Registered Office address, 2nd Floor St Andrew's House, 18-20 St Andrew Street, London, United Kingdom, EC4A 3AG. 20+ YEARS. Address. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. Address. Virgin Trains - 0333 103 1031. If you wish to make a complaint or leave feedback contact Customer Relations. From platform 1 passengers can head to central Birmingham as services are available to Birmingham New Street station. Jane Fisher, project director at West Midlands Trains said; “Our new trains will bring a step change in local rail services and this state-of … … Passengers … We therefore aim to provide information only when delays exceed 10 minutes. DISCOVER . Employment Rate. Telephone - 0345 303 6760. Can't find what you're looking for? Please be aware that West Midlands Trains is the parent company of London Northwestern Railway and West Midlands Railway. Telephone - 0345 303 6760. We offer several different ways for you to contact us. Bus, Train and Tram Services Buses, trains and trams are operated by private companies in the West Midlands. A police chief has called a public over failing timetables and "dangerous overcrowded" services being run by West Midlands Trains. West Midlands Railway These, some of the best you'll find in the West Midlands, are good to keep in mind if you are visiting Bath, … West Midlands Trains JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. Log in. Via Bursary or Salary. Please stick to the topic of the post when joining the conversation. If possible, they will transfer your complaint to another organisation that may be able to help you further, such as Transport Focus or London TravelWatch – the independent consumer watchdogs for the rail industry. At West Midlands Railway, we’re a friendly bunch and love to keep connected. The West Midlands is one of nine official regions of England at the first level of NUTS for statistical purposes. We have a top team of people that work on our social media accounts - between them they have loads of knowledge about the region, the railway and how it works, and will always try their best to help you. These, some of the best you'll find in the West Midlands, are good to keep in mind if you are visiting Bath, … We’re launching a brand-new initiative called 'Stations as Places' aimed to put railway stations at the heart of the communities they serve. West Midlands Railway - Customer Services, View penalty fares policy for this train company, Buses replace trains between Tame Bridge Parkway and Rugeley Trent Valley on Sunday 21 February, Amended 21:55 Birmingham New Street to Lichfield Trent Valley service on Saturday 20 February, Buses replace trains between Warwick Parkway and Solihull on Saturday 13 and Sunday 14 March, Amended 23:19 Birmingham New Street to Hednesford service from Tuesday 16 to Thursday 18 February, Retimed 21:55 Birmingham New Street to Lichfield Trent Valley service on Saturday 13 February, Retimed 21:55 Birmingham New Street to Lichfield Trent Valley service on Saturday 6 February, Buses replace trains between Whitlocks End and Stratford-upon-Avon on Sunday 24 January, Buses replace trains between Shirley and Stratford-upon-Avon on Sunday 17 January, Amended 23:19 Birmingham New Street to Hednesford service from Monday 18 to Thursday 21 January, Buses replace trains between Whitlocks End and Stratford-upon-Avon on Sunday 17 January, Amended late night West Midlands Railway service on Monday 11 and Tuesday 12 January. Click on image to view full size West Midlands Railway TSSA has the experience of the widespread introduction of such working in Network Rail and other rail employers. Our team will do everything they can to help you with any questions you may have. Offering unrivalled primary and secondary teacher training throughout the West Midlands. We are closed on Christmas Day and Boxing Day, We may need to come back to you with some info or escalate certain queries to a manager, so please bear with us if this happens. They will help us both to try to reach an agreement, but if this doesn't happen, they will make a decision based on the evidence they’ve received. Two separable business units: West Coast - Services on WCML, including Coventry/Northampton and Stafford; West Midlands - local rail services; WMR to lead for West Midlands franchise management. The Rail Ombudsman is there to help resolve on going complaints between us … Address West Midlands Railway Group Travel PO Box 23972 Edinburgh EH3 5DA Contact note. We are all just trying to ensure you have a great journey experience with us, and look forward to chatting with you on one of our accounts! So, if you fancy following our latest tweets and updates, you’ll find us at @WestMidRailway We’re here 7am to 7pm (8am to 4pm weekends and bank holidays) and provide live train running updates from around the region. Our live feedback system enables you to provide invaluable comments about your customer experience when travelling with West Midlands Railway. Opening times: Monday - Friday: 07:00 - 19:00. The Rail Ombudsman is there to help resolve on going complaints between us and our customers. CrossCountry - 0344 811 0125. Password West Midlands Railway and London Northwestern Railway are both operated by Abellio UK as part of West Midlands Trains, which we run as a joint venture with East Japan Railway Company and Mitsui & Co. Across West Midlands Trains and its two business units, we're responsible for 1,300 services every day, carrying around 200,000 passengers. Experience. Disabled submit button. Let’s Go Social. Registered address: 3rd floor, 120 Holborn, London EC1N … If you agree with their decision, then we have to act on what they say. Wednesbury Teaching School Alliance (WTSA), c/o Harvills Hawthorn Primary School, Wolseley Road, West Bromwich, West Midlands B70 0NG This means that instead of responding to individual tweets, we will focus on tweeting out the latest updates for everyone's benefit – it’s an easier way of keeping you and others up to date, Because we run so many trains a day we are unable to broadcast information on individual train delays. The network of school-based teacher training providers for the west midlands. Email - Please fill in the Contact Form below. ​​We’re here 7am to 7pm (8am to 4pm weekends and bank holidays) and provide live train running updates from around the region. These are challenging and difficult times, but as we become accustomed to new ways of working and living, we aim to provide you with updated guidance and tips to help you, your colleagues and communities to thrive. Remembe… Information on bus, rail and metro in the West Midlands region of UK Click on the subject you’re interested in and click search. West Midlands Consortium. The West Midlands Network area is well connected by bus, train and tram, and includes excellent options to join up your journey by walking, cycling and driving. New images showing how the redevelopment of Perry Barr Railway Station in Birmingham will look have been released as revised plans are lodged with the city council. Earlswood (West Midlands) train station facilities. If you do wish to contact us via Social Media, then please play nicely and stick to our Rules of Engagement. Coventry Airport Address / Contact Details : Coventry Airport Coventry Airport South Siskin Parkway West Coventry CV3 4PB Telephone: 00 44 (0) 2476 308600, +44 (0) 121 766 2594 ,+44 (0) 7976 014 100 Email:[email protected]coventryairport.co.u West Midlands International Airport Timezone : … West Midlands Trains Ltd is a company registered in England and Wales with company number 09860466. They will independently review your complaint and where appropriate, follow things up on your behalf. West Midlands Railway - 0344 811 0133. 98% Success Rate. The West Midlands region is situated in a predominantly lowland area of sandstones, clays, and underlying coal measures dominated by the plateau area around Birmingham, whence the Rivers Stour, Avon (Upper Avon), and Tame drain basically southward. If you’re unhappy with the response you receive from us, you have the right to appeal to The Rail Ombudsman.. Note: This number is not for enquires relating to train times, complaints, and compensation etc. For more information visit Salop Teaching School Alliance. Whilst we don't want to block anyone on Social Media, we may have to do so in certain circumstances. A … Rides in the Adventure Theme Park are charged extra. On this page, you’ll find all the ways you can contact us and keep up to date with West Midlands Railway. We like to keep in touch with you in various ways - including email, on the phone, via letter, and face to face. Write To - Customer Services, PO Box 9421, Birmingham, B19 3TR. Charges for WEST MIDLANDS TRAINS LIMITED (09860466) More for WEST MIDLANDS TRAINS LIMITED (09860466) Registered office address 2nd Floor St Andrew's House, 18-20 St Andrew Street, London, United Kingdom, EC4A 3AG . Transport for West Midlands (TfWM) has partnered with bus, train and tram operators to ensure the region keeps moving with a safe transport network over the festive season. They're here to help with: Please give us the opportunity to try to resolve your complaint. Online and web chat: www.railombudsman.org. Address FREEPOST WEST MIDLANDS RAILWAY CUSTOMER RELATIONS - Web address West Midlands Railway - Customer Services Note. Wednesbury Teaching School Alliance (WTSA), c/o Harvills Hawthorn Primary School, Wolseley Road, West Bromwich, West Midlands B70 0NG Collaborative business relationship management policy, Telesales and journey planning (7-days a week: 8am – 10pm), Online sales support (7-days a week: 8am – 10pm), Assisted travel bookings and information (7-days a week 8am ​– 10pm. Two separable business units: West Coast - Services on WCML, including Coventry/Northampton and Stafford; West Midlands - local rail services; WMR to lead for West Midlands franchise management. For information regarding these services, please use the appropriate links below: London Northwestern Railway. Social Media - Twitter. If your query relates to your rail journey please contact the appropriate train company. Social Media - Twitter and Facebook. no more than 12 months have passed since we sent you our final response. Email address. We may also delete comments. Tickets are available for purchase on-board our trains only where a journey has commenced at a station that does not have ticket buying facilities or where ticket buying facilities are out of order. There are some complaints that the Rail Ombudsman won’t be able to look into, for example if it’s about the way one of our services has been designed, industry policy, or if your complaint relates to an event which took place before the Rail Ombudsman service was established. Still need our help? 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